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Wednesday, October 10, 2007

Ester, who is one of the Lab officer in NUS, is my client, who is Sheryldine's poly class mate! And Sheryldine is my Secondary school classmate! How small can this world be. It's like a real life friendster connecting people in reality. I've meet soooo many people in NUS who has a connection to some body that i know ie: common friends. Who's next?

When you get a scolding from a customer when it's your fault, just accept it. Yes, swallow your pride and accept it!


When you get a scolding from a customer when it ISN'T AT ALL YOUR FAULT, just accept it too. Yes, swallow your pride even harder and put down your damn big ego and accept this statement of "customer is always right"

It's a harsh truth but face it, Liza. Forget about rebutting, you'll never win. As a sales person, your reputation goes with you wherever you go.

A hard lesson learnt. (:



Cynthia
Janice
Jennifer
Lynn
Rachel
Samantha
Sarah
Sheryldine